I ordered this as a gift for my boyfriends parents who live a few states away and miss him. I accepted that it may not be delivered until after Christmas because I admittedly cut it a little close. However, it still arrived well before Christmas. On Christmas day, my boyfriend and I got to witness his parents and sister opening it via facetime. It was a huge hit and his mom can't stop hugging it. Seller was very responsive and even sent a proof before shipping the product. Love it! Thank you so much.